Professional services automation (PSA) is software designed to assist IT-professionals with project management and resource management for client projects and uitilization rate management for billable staff. BMS include project management, time tracking, billing, customer agreements and CRM. BMS can be integrated with ERP systems in order to improve efficiency of overall operations.
Spend less time tracking tickets and more time making customers happy with a complete helpdesk ticketing solution.
Automatically create invoices from time entry and expense reports. Then integrate directly into your ERP system.
Effectively manage IT projects and get real-time project status reports while also improving forecasting through comprehensive project management.
Effectively manage IT projects and get real-time project status reports while also improving forecasting through comprehensive project management.
The service desk dashboard provides real-time information on the progress and status of tickets; easily generate custom reports, and gain insights to make the right business decisions, quickly and confidently. Create custom reports easily and gain insights to make the right business decision, quickly and securely.
Watch the movie to learn more about Kaseya BMS.
Search for the customer / contact in IT Glue and get full control before the work of solving the case begins.
Read, answer and log time directly in IT Glue on matters.
See case history on a contact in IT Glue.
