Upstream

Pulseway PSA

Professional Service Automation (PSA)

PSA is a software designed to help IT professionals with ticket management, project management, time tracking, contracts and CRM. PSA can be integrated with ERP systems in order to improve efficiency of overall operations.

Service desk

Spend less time tracking tickets and more time making customers happy with a complete helpdesk ticketing solution.

Billing & Finance

Automatically create invoices from time entry and expense reports. Then integrate with your ERP system.

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Project Management

Effectively manage IT projects and get real-time project status reports while also improving forecasting through comprehensive project management.

CRM

Improve your follow-up with customers and prospects by keeping track of relationships, business and all communication in one place.

Business Intelligence & Reporting

The service desk dashboard provides real-time information on the progress and status of tickets; easily generate custom reports, and gain insights to make the right business decisions, quickly and confidently. Create custom reports easily and gain insights to make the right business decision, quickly and securely.

This is Pulseway PSA

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