RMM is used for monitoring and managing IT-systems (such as computers, servers and network devices), using locally installed agents that can be reached by internal IT-staff or IT-vendors.
Features that are often included:
Remote Control, Patch Management, Monitoring, Inventory, Deployment, Automation, Reporting.
With Kaseya Remote Control, technicians and administrators can troubleshoot and manage client computers and servers no matter where they are. They can access devices without disturbing the user to proactively solve problems. Manage all units for problem solving, reporting, incident resolution and compliance.
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