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Kaseya VSA

Remote Monitoring & Management (RMM)

RMM is used for monitoring and managing IT-systems (such as computers, servers and network devices), using locally installed agents that can be reached by internal IT-staff or IT-vendors.

Features that are often included:
Remote Control, Patch Management, Monitoring, Inventory, Deployment, Automation, Reporting.

Efficient management of IT-infrastructure

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Efficiency

  • Smooth workflows allow your technicians to work efficiently with various tools and access the right information when and where they need it.
  • Remotely manage devices without disturbing users to proactively solve problems.
  • Automate IT processes so you can focus on more strategic initiatives.

Cost savings

  • Achieve a higher “device per technician” ratio, do more with less resources. 
  • Keep track of software licenses and hardware devices with better IT management.
  • Eliminate various point solutions that are no longer needed to manage your IT-infrastructure.

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Transparency and control

  • View and manage your entire IT-environment to maintain uptime.
  • The network topology map shows both devices with and without an agent in the network. Immediately see the status of the device that gives you the visibility you need for your entire IT-network.
  • Easily generate reports, use templates and custom dashboards to visualize your and your customers’ IT-environments. 

IT-Security

  • Automate patch management and vulnerability management to address security issues.
  • Control access with 2-factor authentication (2FA).
  • Back up servers and workstations as well as SaaS application data.

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